Privacy Policy
Last updated: Jan 1, 2026
The Immigration Company ("we", "us", "our", or "Company") operates the website www.immigration-company.com (the "Website") and related products and services, including our AI enabled legal and workflow platform (the "Product"). The Product supports immigration related legal services, documentation, and case management, including information collected and uploaded by users, attorneys, and authorized representatives (together, the "Services"). The Website and Product are collectively the "Platform".
We respect your privacy and are committed to protecting personal data. This Privacy Policy explains what personal data we collect, how we use and share it, the choices you have, and the safeguards we maintain. By accessing or using the Platform, or by clicking a consent checkbox where presented, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy does not override attorney client privilege or confidentiality obligations that may apply to legal services. Where those obligations are more protective, they continue to apply.
1. Scope
This Privacy Policy applies to personal data we process when you:
- visit or use the Website
- create an account or use the Product
- communicate with us (including by email, chat, phone, or social media)
- engage us or our affiliated counsel to provide legal or related services (where applicable)
2. Definitions
User, you, your means any individual who visits, accesses, or uses the Platform.
Customer means an entity, organization, or individual that purchases, subscribes to, or otherwise uses the Product.
Controller means the party that determines the purposes and means of processing personal data.
Processor means the party that processes personal data on behalf of a Controller.
Personal Data means information relating to an identified or identifiable natural person.
3. Roles and how to contact us
When we process data on behalf of a Customer, we generally act as a Processor, and the Customer generally acts as the Controller. In those cases, the Customer is responsible for establishing a lawful basis for processing and for responding to requests from end users, subject to applicable law and any contractual commitments.
When we collect data directly from you for our own purposes, we generally act as a Controller.
Privacy contact: info@immigration-company.com
Office: 175 Varick St, New York, NY
4. Personal Data we collect
Depending on how you use the Platform, we may collect the following categories of Personal Data.
A. Information you provide directly
Account creation: name, email address, phone number, login credentials, and other information you choose to provide.
Product usage and uploads: documents, forms, evidence, communications, questionnaires, and other content you or your representatives upload or enter into the Product.
Payments and billing (if applicable): billing contact information and payment details, which are typically processed by third party payment processors.
Communications: messages, attachments, and information you provide when you contact us, request support, schedule consultations, or participate in surveys.
B. Information we collect automatically
Website and device data: IP address, browser type, device identifiers, operating system, timestamps, referring pages, pages viewed, and similar usage information.
Cookies and similar technologies: as described in Section 6.
C. Information from third parties
We may receive information from your employer, petitioning organizations, attorneys, authorized representatives, service providers, and public or governmental sources where relevant and authorized.
D. Case status checks
We may collect receipt numbers as personally identifiable information (PII). We use receipt numbers to retrieve application status updates through the Case Status API so we can provide you with current case status information.
5. How we use Personal Data
We use Personal Data for lawful purposes, including to:
- provide, operate, maintain, and improve the Platform and Services
- verify identity and user access, and prevent fraud or misuse
- prepare, support, and manage immigration related workflows, including completing forms and assembling filings as directed by you or a Customer
- communicate with you, including sending service related messages and responding to requests
- process payments and maintain accounting, tax, and audit records (if applicable)
- comply with legal, regulatory, and professional obligations
- enforce our terms, protect our rights, and maintain the safety and integrity of our systems
- create aggregated or de identified data for analytics, product improvement, and development of AI systems, as described in Section 8
6. Cookies and similar technologies
We use cookies and similar technologies to operate, analyze, and improve the Platform. Cookies are small data files stored on your device. We may use session cookies and persistent cookies.
We may use:
- Essential cookies for authentication, security, and core functionality
- Analytics cookies to understand how users interact with the Platform
- Functionality cookies to remember preferences
- Marketing cookies for campaign measurement where permitted by law
Third party service providers (such as analytics, customer support, and marketing tools) may set cookies subject to their own privacy policies.
You can control cookies through your browser settings and, where available, Platform cookie controls. Disabling cookies may affect Platform functionality.
7. How we share Personal Data
We do not sell Personal Data for money. We share Personal Data only as necessary to provide the Platform and Services, including:
- Service providers and vendors who help us operate the Platform (for example hosting, security, analytics, customer support, communications, and payment processing), under contractual confidentiality and data protection obligations
- Professional advisors (for example lawyers, auditors, insurers) under confidentiality duties
- Legal and regulatory disclosures when required by law, court order, or to protect rights, safety, and security
- Business transfers in connection with a merger, acquisition, reorganization, or sale of assets, subject to appropriate safeguards and notice where required
- With your instructions or consent, including sharing information with attorneys, employers, translators, experts, or other authorized parties as part of providing Services
8. Aggregated, anonymized, and de identified data
We may create aggregated, anonymized, or de identified data from Personal Data. This data is intended to not identify you. We may use it for analytics, product improvement, research, and development, including improving AI systems. We do not attempt to re identify de identified data except where required by law.
9. Data retention
We retain Personal Data for as long as necessary to provide the Platform and Services, comply with legal and professional obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the nature of the data, the context in which it was collected, and applicable legal requirements. Where feasible, we delete or de identify Personal Data upon verified request, subject to retention obligations.
10. Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect Personal Data. No system is completely secure, and we cannot guarantee absolute security. Personal Data may be stored on third party infrastructure.
11. Your rights and choices
Depending on your jurisdiction and applicable law, you may have rights to request access, correction, deletion, restriction, or objection to processing, and to withdraw consent where processing is based on consent.
To submit a request, contact info@immigration-company.com. We may need to verify your identity before fulfilling a request. If your data was provided to us by a Customer, we may direct your request to that Customer where appropriate.
12. California privacy rights
If you are a California resident, you may have additional rights under the CCPA and CPRA, including rights to know, delete, correct, and opt out of certain sharing. You may submit requests to info@immigration-company.com. We will not discriminate against you for exercising your rights.
13. Links to third party sites
The Platform may contain links to third party websites or services. We are not responsible for their privacy practices, and your use of those third party services is governed by their policies.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version on the Platform and update the "Last updated" date above. If changes are material, we will provide additional notice where required by law.
15. Contact us
Questions or requests: info@immigration-company.com
Office: 175 Varick St, New York, NY